Start where the work actually hurts
I do the whole technology job, not one slice of it. That means the AI and automation work, the plumbing that connects your systems, the website and email people actually see, and the media and production side. Most organizations hire me for one of these and keep me for the others. Every engagement starts the same way: a look at what your team does by hand that it should not have to.
AI and workflow automation
The promise of AI for a small organization is not a chatbot on your website. It is the hours your staff spends moving information between systems, assembling the same report every quarter, and answering questions a connected system could answer instantly.
I work alongside the people doing the work, not above them, to find where a process actually breaks. Then I build and hand over the fix. Recent examples: a daily sync that pulls corporate card transactions into a departmental spending ledger, so budget owners see current numbers without waiting on reconciliation; an automated morning briefing that aggregates and prioritizes activity across email, messaging, and calendar; a quarterly performance report that reconciles data across three separate platforms and assembles itself.
I also train your staff: where AI genuinely helps their work, how to check its output, and where it introduces real risk around member, donor, and client data. Adoption is the hard part, and it is not a software problem.
Systems integration
Most small organizations own good software that does not talk to anything else. The staff becomes the integration layer, and that is expensive and fragile.
I connect AI assistants directly to live business systems through API and MCP connectors, spanning member databases, financial platforms, email marketing, messaging, calendars, and task management, so the assistant works on your real data instead of whatever someone remembered to paste in. I also do the unglamorous part: technology audits, subscription inventories against actual spend, vendor management, and governance documentation your board can read.
Web and communications infrastructure
Websites, email architecture, and the data hygiene underneath them. This is where I started, and it is still where a lot of the leverage is.
Recent work: rebuilding the email architecture for a 13,500-contact international nonprofit audience, replacing an all-or-nothing subscription with granular preference groups so a subscriber can leave one list without leaving the organization, then designing and shipping the full-audience re-permissions campaign and the measurement cadence behind it. Also full website builds and ongoing management for churches, a Denver law firm, and a contractor.
Media and production
Video, graphic design, and live production, done by someone who also owns the systems underneath. I direct weekly live production across two Sunday services, and I engineered and maintain a 72-panel LED video wall, DMX stage lighting, and the projection systems that run on it. For clients that means video work, design, and honest advice on AV purchases from someone who has to live with the gear afterward rather than sell it to you.
How engagements work
Most start with a short paid assessment. I spend time with your team and your systems and give you a written, plain-language read on what is worth doing, in what order, and what it will cost. You are free to take that and do nothing, or do it yourself. If we go further, I work in defined phases with a working deliverable at the end of each one. No retainers you cannot exit.
Tell me what is taking too long.